Cisco Ucce Certification

The cisco unified contact center enterprise specialist certification is valid for two years. For more information access the cisco about recertification page. Individuals with an expired certifications must repeat the entire certification exam process in order to regain their certifications.

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Pass the current version of both the ucced exam and ucceis exam.

Cisco ucce certification. These courses are for systems engineers and field engineers responsible for the design deployment and management of call center products software and services as well as team leads business analysts and it personnel responsible for managing the contact center. Please use the following links for detailed information on how to recertify a specific cisco certification. So does passing ucce is doesnt help. For this exam we recommend.

So i appeared and cleared ucce i certification however the expiry date for ucce d still reflects as june 2015. These certifications and related training align closely with the on the job performance needs of collaboration engineers unified contact center enterprise engineers and networking professionals seeking to specialize in the planning designing implementation and management of deployments. By earning specialist certifications network professionals can enhance their core networking knowledge in technologies such as security data center or. Does cisco have any plans to create a certification path for ucce.

This exam tests a candidates knowledge of installing and deploying cisco unified contact center enterprise cisco unified cce solutions. Visit the cisco career certifications tracking system to check the status of your certifications. Cisco unified cce is part of the cisco unified communications application suite which delivers intelligent call routing network to desktop computer telephony integration cti and multichannel contact management to contact center agents over an ip network. The technical specialist designation certifies specific expertise of technical professionals including those with cisco career certifications at the associate professional or expert levels.

Cisco telepresence solutions specialist. I have more of a general question not related to support. Cisco unified contact center enterprise reporting user guide release 1161 mobile agent guide for cisco unified contact center enterprise hosted release 751 pdf 2 mb outbound option guide for cisco unified contact center enterprise and hosted release 1052 outbound option guide for unified contact center enterprise release 1161. Cisco unified contact center enterprise ucce training has been updated.

Hello all i had passed ucce d certification 2 years back and its supposed to expire in june. Our authorized learning partners teach instructor led classes around the world. Administering cisco unified contact center enterprise part 1 aucce1 20. To recertify pass the following before the certification expiration date.